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Pernod Ricard India Private Limited respects your right to privacy when you use our websites, our mobile applications, our pages on social networks, web forms and whenever else you communicate electronically with us (our “Digital Services”). That’s why we’ve developed this Privacy Policy to explain how Pernod Ricard India Private Limited (“Pernod Ricard”, “we,” or “our”) collects, stores, uses and processes the personal information you share with us through our Digital Services.

Before using our Digital Services, please read this Privacy Policy carefully (including the Pernod Ricard Cookie Policy, Article 2). If you do not agree to this Privacy Policy or the Pernod Ricard Cookies Policy, please do not use our Digital Services.

We reserve the right to make changes at any time by updating this Privacy Policy or the Pernod Ricard Cookies Policy. You should regularly review these policies to make sure you are aware of any changes which affect how your information may be used.

For Data Protection purposes, Pernod Ricard India Private Limited is the Data Controller of any personal information you submit to Pernod Ricard India Private Limited.

1. What personal information do we gather about you and how?

Personal information, in the context of this Privacy Policy, means any information that can be used to personally identify you or contact you online or elsewhere. This information includes data such as your name, postal address, e-mail address, phone number, (“personally identifiable information”) demographic information such as your date of birth, age, gender, and your habits or preferences when it they are linked to your personally identifiable information (collectively called “personal information”).

Personal information is only collected with your informed knowledge i.e. when you knowingly submit it to us. This usually occurs when you take part in one of our many promotional activities or subscribe to one of our Digital Services, for example:

The type and amount of information we collect for the features listed above depends on the activity, and the personal information we collect may include: first and last name, email address, home address and telephone number (work or home). For some activities, you might be asked to create a username and/or password and/or to provide additional information, including: (i) your age or date of birth, (ii) gender, (iii) frequency of use, (iv) facts about your household, lifestyle, interests and/or, (v) other information relevant to you.

Subject to applicable laws, we may use a variety of technologies that collect and provide information about how our Digital Services are accessed and used by you. We may also use demographic information about who uses our Digital Services, which we get from third parties such as Google or social media that you use (“Usage Information”).

Usage Information may consist of the pages you looked at, the time you looked at them and which beverage information (or other content) you accessed or provided. It also includes which language you use, demographic information about you (such as your age, gender and interest areas, where available) and which pages you looked at before you visited the current page.

We collect this information to gain a better idea of how people interact with our brands so we can then tailor and improve them accordingly. Most Usage Information that we collect can't be linked to you individually, but if we can link it to you then this Privacy Policy will apply.

2. How and why do we use tracking technologies?

Pernod Ricard uses tracking technologies such as cookies, IP address recording or log files, to gather technical information such as your web browser type and which operating system you use, the webpage you came from, your path through our website and your Internet Service Provider. This is so we can improve the functionality of our websites and better understand how visitors like you use our Digital Services and the tools they offer.

These tracking technologies help us tailor our Digital Services to your personal needs:

3. For what purpose do we use your personal information?

Generally, the information we collect is only used for the purpose made clear to you at the point it was collected, or here in this Privacy Policy. These include:

When you submit your personal information, you may also be given the option (through a tick box or otherwise) to have your information used for an activity or service different from the one you are requesting. For example, if you enter a contest to win a prize, you may also be invited to sign up for a newsletter about other Pernod Ricard products. If you choose to have your information used for another activity or service in this way we will use your information to provide them to you.

We may also use your email address to send you transactional or administrative communications such as confirmation emails when you sign up for, or unsubscribe from, a specific registration or activity. We may also use it for certain service-related announcements, such as updates to our Privacy Notice, discontinued features or programs on our Digital Services, changes to our online services or technical support policies. Collectively, these communications are referred to in this Privacy Policy as “Non-Transactional Communications”.

We may also use your personal and/or demographic information for our internal marketing and demographic studies. This helps us constantly improve, personalize, and customize the products and services we provide.

Subject to applicable laws, this may include occasionally combining, updating, or otherwise enhancing the personal information collected through our Digital Services with anonymized data we get from outside records or third parties.

4. What happens if you do not wish to share your personal information with us?

If you choose not to submit any personal information when requested, you may not be able to participate in certain activities or use some of the personalized features of our Digital Services. This will also limit the services and special offers we can provide you. For example, if you refuse to share your email address, you will not be able to receive any of our newsletters or otherwise register for our Digital Services. However, you do not need to give us any personal information to simply browse our websites and learn more about Pernod Ricard and our products.

5. Who do we disclose your personal information and why?

Pernod Ricard will never share your personal information with any third party that intends to use it for direct marketing purposes, unless we have specifically told you and you have given us explicit permission to do this..

Pernod Ricard may share your personal information with its subsidiary companies, or companies in which Pernod Ricard has control through either direct or indirect ownership (collectively referred to as the “Pernod Ricard Group”). The purposes are explained in Article 3.

If you wish to withdraw your consent to such sharing and use of your information, please address your request as indicated in Article 9 of this Privacy Policy. Please tell us if you are withdrawing your consent for us to share your Personal Data with all of the affiliates in the Pernod Ricard Group to provide you with news and promotional information or just some of those affiliates (and, in that case, please indicate which ones).

Pernod Ricard may also share your personal information with third parties, but only in the following circumstances:

6. Is your personal information sent to recipients located in other countries and why?

Pernod Ricard is a global company and your personal information may be transferred across international borders. It may be transferred to countries that have different data protection laws to the country from where you submitted your personal information. Your personal information may also be transferred between different companies of the Pernod Ricard Group located in different countries.

Pernod Ricard takes appropriate steps to maintain the security of personal information both during transit and at the storage location by implementing contractual clauses which comply with applicable laws. You can check a list of countries where Pernod Ricard has an affiliate likely to receive your personal information here.

7. How long do we keep your personal information?

We may store the personal information that you send to us via our Digital Services in our databases.

We may also need to retain your personal information for a reasonable period of time to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements, and similar records management purposes.

If you ask us to no longer use your personal information to provide you with services, for example by opting-out of marketing emails, please contact us as described in Article 9. We remind you that you also have a right to have your personal information deleted at any time. This is also described in Article 9.

8. How do we keep your personal information secure?

Pernod Ricard takes all necessary technical and organisational measures to protect the confidentiality and security of your personal information collected from our Digital Services, including sensitive personal information.

These efforts include, but are not necessarily limited to: (i) storing your personal information in secure operating environments that are not available to the public and that are only accessible to authorised Pernod Ricard employees, our agents and contractors; and, (ii) verifying the identities of registered users before they can access personal information we store about them.

However, we have no control over the privacy of any communication while it is in transit to us. No data transmission over the Internet or data storage system can be guaranteed to be 100% secure. We therefore recommend that you not include confidential, proprietary, or sensitive information in any such communications.

9. How you can you access, modify, delete or object to the use of your personal information?

You can access any personal information we hold about you by contacting the Pernod Ricard Privacy Office at

The Privacy Office can also help you with the following issues:

If you participated in a program that involved a third party and you agreed to receive communications from that third party, you will need to contact them directly to opt-out. This process should be outlined in the third party’s privacy policy.

10. How do we treat children's information?

Our digital services are not intended for children under the age of majority (“Minor”), so we do not knowingly collect personal information from Minors. You must be of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site to create an account and engage in activities and transactions on our digital services. By creating an account or engaging in activities or transactions, you confirm that you are of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site and are fully able to enter into, comply with and be legally bound by our Terms of Use and this Privacy Policy. If we are notified or learn that a Minor has submitted personal data to us through our digital services, we will delete their personal information.

11. Do we link to other third party websites?

Our digital service may contain links that will direct you to other websites or services that are operated and controlled by third parties. This includes links from advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement.

We have no control over these third parties, and your use of their websites and features are subject to the privacy policies posted on those websites. We are not responsible or liable for the privacy practices or business practices of any third-party website. Therefore, you should exercise caution and review the privacy policies applicable to those external websites you visit them, before you provide your personal information.

12. Legal purchase age

You must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site. We do not intend to collect personal information from any individuals under the legal purchase age, or to market alcoholic beverages to anyone under the legal purchase age.

13. How can you contact us?

If you have any questions, complaints, or comments about this Privacy Policy or our how we collect and manage your personal information, please contact us in writing at c/o Privacy Officer, Pernod Ricard India Private Limited, Building No.8C, 15th Floor, DLF Cyber City, DLF Phase-II, Gurgaon-122002, or sending an email to:

General Enquiries: +91 (124) 235 8100

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Your information may be used by Pernod Ricard India Private Limited and made available through us to any other entities of the Pernod Ricard Group to provide you with news and promotional information on The Glenlivet. You can exercise your right of access, rectification, erasure, restriction, portability, objection or withdraw your consent at any time without affecting the lawfulness of processing based on your consent before withdrawal. The privacy policy explains how.